Frequently Asked Questions
Everything you need to know about our artisanal heritage pieces.
Where does Kartik Research ship from?
All our products are handcrafted and shipped directly from New Delhi, India.
How long will it take to receive my order?
Standard international shipping typically takes 7-10 business days. Please note that artisanal production times may vary for pre-order items.
What is your return policy?
We accept returns within 14 days of delivery for unworn items in original packaging. Please note that return shipping costs are the responsibility of the customer.
How should I care for my hand-embroidered garments?
Due to the delicate nature of our hand-loomed and embroidered fabrics, we recommend professional dry cleaning only to preserve the integrity of the natural dyes and craft.
Are duties and taxes included in the price?
Import duties and taxes are not included in the checkout price and are determined by your local customs authority upon arrival in your country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.